As a Penang food lover, I am mindful of the reputation that Penang food has received, and continue to seek the best Penang food experience. All reviews are based on "actual customer expectation" where I visit an eatery without informing them that they are being reviewed. I order and pay the full price for the food served. I do not visit the kitchen to view how the food is prepared. The evaluation is based on what is served to me, the general cleanliness of the eatery, the time taken to take my order and to deliver it, the customer service received, the taste, the aroma and the price.
Each rating is presented with the date when the food was last evaluated, and it lasts until my next visit, during which the rating undergoes a review. Food is evaluated not only on taste, but also on aroma, speed of delivery, and price. Hawkers are not informed that they are being evaluated, and all hawker food are paid at full price.
Each type of food comes under its own category. Thus Hokkien Mee is a category while wanthan mee is a separate category. As such, different hawker food do not compete with one another. Only one stall per category can get the A+, with some food categories not getting it at all. All other categories may have more than one stall getting that rating.
The following is the rating given:A+: My favourite hawker food. The best of the best. Only one hawker stall of each category, ie one for Hokkien Mee, one for wanthan mee, etc. is entitled to this rating at any one time.
A: Excellent on all counts. Outstanding taste, service that is not unfriendly, delivery within not more than 20 minutes. More than one stall of each category may be given this and other ratings below this.
A-: Good in all but one. For example, if the meat is insufficiently tender.
The underlying expectation for hawkers to receive the A-, A and A+ ratings is that they must provide excellent delivery time of not more than 20 minutes, and also service that is not unfriendly. No matter how good the taste, a hawker is not given the A-, A or A+ ratings if delivery is beyond 20 minutes and service is unfriendly.
B+: Above average. Good, but held back by some factors such as slow delivery.
B: Average. Food that is passable, but nothing to shout about. Even if service is swift and friendly, it won't go above this rating if taste is only so so.
B-: Below Average. Taste is below expectation. Lacking in aroma.
C: Lousy. Stalls that have given me a regrettable experience will get this rating. Not only is the taste nothing to shout about, but also accompanied with slow and/or unfriendly service.
Reading the Food Rating
If you see a B-, it means the food is below average, not recommended by me, but I have no other issue with the stall. In other words, the hawker isn't unfriendly, and the service isn't unusually slow.
B+ is given to food that is above average, but not outstanding. I may say that it is good, but I might not take the trouble to go all the way to a specific stall to eat B+ food.
B is for average fare. Nothing to shout about. No big deal. I might not try it again next time if there are other food at the coffee shop.
But if you see a C, that means not only is the food bad, the service is too. However, even if a food is good, I may still give it a C if the hawker is particularly unfriendly, to the point that I wouldn't relish ever trying the food again any time soon.
Anything with A, A- and A+ are the ones I truly enjoyed. The A+ is reserved for only one stall per category. To give a stall an A+, I must have visited it more than once, and have been satisfied with it continuously. As only one stall holds an A+ at any one time, I have to downgrade an existing A+ stall to give a new A+.
No stall can get an A+ from my first visit. I have to have at least visited it more than once, and been satisfied on both occasions in a row.
The A is given to stall that I can't find any fault at all. The taste is superb, the service is friendly and delivery within expectation. If everything seems excellent, but there's one minor fault, then it is moved to A-.
Private Guided Tours of Penang
If you are seeking private guided tours of Penang, message Penang Tour Guides at penangtourguides@gmail.com and enquire with them.
Buy, rent or sell properties in Penang
Do you have a property for sale or to rent out? Are you looking to buy or rent a property? Get in touch with me. WhatsApp me (Timothy Tye) at 012 429 9844, and I will assign one of my property agents to serve you. I will choose the agent for you, according to your property needs. So when you message me, provide me some details of what you need, whether to sell, to buy, to rent or to rent out, and what type of property, is it condo, apartment, house, shop, office or land.
Adakah anda mempunyai hartanah untuk dijual atau disewakan? Adakah anda ingin membeli atau menyewa hartanah? Hubungi saya. WhatsApp saya (Timothy Tye) di 012 429 9844, dan saya akan menugaskan salah seorang ejen hartanah saya untuk berkhidmat kepada anda. Saya akan pilih ejen untuk anda, mengikut keperluan hartanah anda. Oleh itu, apabila anda menghantar mesej kepada saya, berikan saya beberapa butiran tentang apa yang anda perlukan, sama ada untuk menjual, untuk membeli, untuk disewakan atau untuk disewakan, dan jenis hartanah apakah itu kondo, pangsapuri, rumah, kedai, pejabat atau tanah.
Let me take you to explore and discover Penang through my series of walking tours on YouTube. You may use these videos as your virtual tour guide. At the beginning of each video, I provide the starting point coordinates which you may key into your GPS, Google Maps or Waze, to be navigated to where I start the walk, and use the video as your virtual tour guide.
Disclaimer
Please use the information on this page as guidance only. The author endeavours to update the information on this page from time to time, but regrets any inaccuracies if there be any.
Hello and thanks for reading this page. My name is Timothy and my hobby is in describing places so that I can share the information with the general public. My website has become the go to site for a lot of people including students, teachers, journalists, etc. whenever they seek information on places, particularly those in Malaysia and Singapore. I have been doing this since 5 January 2003, for over twenty years already. You can read about me at Discover Timothy. By now I have compiled information on thousands of places, mostly in Peninsular Malaysia and Singapore, and I continue to add more almost every day. My goal is to describe every street in every town in Malaysia and Singapore.