Hard Rock Penang introduces Handy Smartphone

Hard Rock Hotel Penang is proud to be the first Hard Rock Hotel in Malaysia to offer the use of the Handy smartphone to its guests. This hassle-free travel buddy has 24/7 connectivity, providing modern travellers the convenience of unlimited local and international calls to six destinations namely Singapore, Hong Kong, China, Australia, Saudi Arabia and the United Kingdom, and high-speed Internet connection with unlimited data within Penang.

With the Handy smartphone, guests of Hard Rock Hotel Penang gets easy access to local information and exclusive discounted offers. The device has a built-in GPS mapping functionality with destination-specific content, all at no cost. The device also equips guests with enhanced functions like making room-to-room calls from outside their room. Guests get to access personalised concierge service and receive important messages and promotions from the hotel.

This innovative and fully-functional travel device is conveniently available in all of Hard Rock Hotel Penang's 250 rooms and serves as a special amenity addition to increase guest satisfaction and brand loyalty. With smart-room automation, each "Handy" phone is available to guests as soon as they enter their room, giving them instant access to cutting-edge technology and fast service. The "Handy" smart device also enables guests to fully utilize its travel features anywhere during their stay so they can easily navigate the island and better explore the island.

"We are thrilled to be the first Hard Rock Hotel in Malaysia to offer our guests the latest technology that greatly benefits them and provides them with the convenience and freedom to always stay connected. We are confident that the 'Handy' integration will reshape our guest's experience to make smart accommodation choices, especially among tech-savvy modern travellers. We also think this latest initiative will set a new benchmark for offering our guests with the best Hard Rock service and brand loyalty," John Primmer, the general manager of Hard Rock Hotel Penang relates.

To safeguard the guest's privacy, all browsing history, personal information and downloaded applications are completely wiped from the device upon check-out and are automatically reset back to the original settings.